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Depending on the MobileTech setup, you may be required to enter a task response before the appointment can be completed. Additionally, if task materials (replacement parts) are associated with a task, a nut and bolt icon is displayed for the task. You can select Task Materials to view those task materials. For information about viewing task materials or creating inventory transactions for them, see View Task Materials and Create a Task Materials Inventory Transaction. Beginning with MobileTech 8.0, a service call can remain open with Task Completion set to required if a second appointment is created for the service call before attempting to complete the first appointment. |
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Completing Service Call Tasks
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