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You can create purchase orders in Schedule for items that need to be purchased while on a service call. The purchase orders are processed in Service Management and in Purchasing. A purchase order created in Schedule needs to be processed in the Mobile Purchase Order Inquiry before a technician can view the purchase order in MobileTech. You can sync purchase orders with the host system at any time. However, after a purchase order has been synced, you can't change it or delete it. If you are not seeing the option to view or add purchase orders, please contact your system administrator. Permissions for purchase orders are set up in User Roles. See Working with Roles.

Note

The Schedule Purchase Orders feature is available with Signature 2022 (18.05b07) or higher. Purchase orders created in Schedule and MobileTech do not include taxes. Any applicable taxes are added when the purchase order is processed in Service Management.

The purchase order numbering convention is as follows:

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  • Prefix = ‘SCH’
  • YY = 2 Digit current year
  • MM = 2 Digit current month
  • DD = 2 Digit current day
  • #### = This number starts fresh every day with "0001".

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Table of Contents

Viewing Purchase Orders

The columns can be reordered by selecting the column header and dragging it to your desired location. You can sort by selecting any column header.

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  1. From the schedule board, right-click on an appointment and select View Purchase Orders. You can also access this window by right-clicking on a service appointment, selecting View Service Call, and selecting the View Purchase Orders Image Removed icon from the button bar.
  2. In the Purchase Orders window, the service call ID or job number is displayed in the title bar.
  3. The following columns show the following information. 

    Section Columnwidth50%

    • Processed: If marked, this indicates that the purchase order has been processed and cannot be edited or deleted in Schedule.
    • Origin: Indicates where the purchase order was created: Schedule, MobileTech, GP.
    • PO Number: The purchase order number.
    • Vendor: The vendor on the purchase order.
    • Item: The item number.
    • Description: The item description.
    • Site: The site where the item is located.
    Columnwidth50%
    • U of M: The unit of measure selected for the item.
    • Quantity: The quantity of the item.
    • Unit Cost: The unit cost for the item.
    • Extended Cost: The extended cost of the item (quantity x unit cost).
    • Date: The date the purchase order line was created.
    • User: The user who created the
    purchase order line.Line: The
    • purchase order line
    number on the purchase order
    • .
     


Creating a New Purchase Order

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