You can view the customer location's equipment.
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Viewing Equipment
- To view the equipment for a customer location, select a customer in the Customer Hub.
- In the details section of the Customer Hub, select the Equipment tab.
- Right-click on an equipment name and then select from the following:
- Add Note - Opens the Service Call note window. See Working with
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- Attachments.
- Add Attachment - Opens the Service Call attachment window. See Working with
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- Attachments.
- View Note - Opens the Notes/Attachments window. See Working with
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- Attachments. (Displays if a note exists.)
- View Attachment - Opens the Notes/Attachments window. See Working with
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- Attachments. (Displays if an attachment exists.)
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Available Data Columns
The default columns that display are:
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- Notes
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- Attachments
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- Equipment ID
- Description
- Contract
- Equipment Type
- Manufacturer
- Model Number
- Serial Number
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- Barcode
- Installed By
- Installed Date
- Warranty Exp Date
- Ext Warranty Expiration Date
- Building ID
- Building Room
- Suspended MCC
- Inactive/Retired
- User_Defined_1a