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Select Service Calls. Select a service call, select More, and then select the Tasks tab.
Select a task, select More, and then select the Attachments tab.
Select an existing attachment to view or change. Go to step 4 to create a new attachment.
Select More to see information about the file. The task ID and date are displayed and can't be changed. You can change the description of the attachment if needed and then save the changes.
Select Markup to Edit Image to mark up the attachment. For example, if the attachment is an image of a piece of equipment that needs a part replaced, or to call out damage to the piece of equipment, you can mark up the area on the image. You can also write on the image.
Select Add.
Enter a description for the attachment.
Select the File tab, and then select the menu icon.
Select Choose Picture or Select File. (The actions that display are dependent upon your device.) Go to the location where the picture or file is stored. Select the picture or file, and then select Open. The attachment is displayed in the Attachment pane.
Select Save. After you attach a file, the file description and type are shown on the Attachments tab for the task. The attachments also are displayed on the Inspection report.
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