1. In Schedule, choose the Menu Image Removed icon and the menu icon  and then choose General Settings.
2. In Company Options under Schedule Configuration, in the Mapping Options section, choose one of the following:
   • If you do not want to use the mapping feature, mark No Mapping.

   • To use mapping, mark either Google or Bing and then enter your Key. See  

     • Google Maps: https://cloud.google.com/maps-platform/pricing/ (You will need an API key that includes Maps and Routes. You do not need Places.)

     • Bing Maps: https://www.microsoft.com/en-us/maps/licensing/options

3. Complete the following setup options:
   • Use Status to Trigger Resource Location Change: If marked, when an appointment status is changed to the specified Status, the location of the technician will update on the map.
   • Break Duration (min): Enter the number of minutes for a technician's break that will be used if you are route planning.
   • Round-up Start Time: Choose the number of minutes to round up to the start time.
   • Icons: You can accept the default icons that display on the map or you can choose different icons at http://fontawesome.io/icons/
4. Choose Save.

 When the Google or Bing APIs are called

• Process Locations option in settings

  Get Latitude/Longitude option - This process sends 1 request per Service Location address for only those locations that do not yet have latitude/longitude

  . This is the Get Latitude/Longitude option in the Process Requests tab in Administration Setup. See Processing requests for more information

  .

  Once a location has

  lat

  Latitude/

  long values

  Longitude values, Schedule never calls the API again for that location.

  To add,

   MobileTech also

  updates lat

  updates Latitude/

  long on

  Longitude on locations, so a customer who has been using MobileTech may see that some locations already

  have lat

  have Latitude/

  long values.
• When new customer locations are created in Schedule, the solution makes a request to get Latitude/Longitude for that address. See Creating a new customer or Creating a new location.
• Process Employees - First time it’s run– uses 1 request per Technician because it’s

  Longitude values. In Schedule, this is the Get Latitude/Longitude option in the Process Requests tab in Administration Setup. See Processing requests for more information. 

• Process Resource Home Locations - The first time this process is run, 1 request per Technician is sent because it is passing in their starting address to get a returned latLatitude/longLongitude. After that - , there is no call to Google or Bing API when they are reset to their starting point. We simply copy the defined latLatitude/long into Longitude into the associated vehicle record. The only time it would run again is to get new latLatitude/long for Longitude for new technicians. This is the Process Resource Home Locations in the Process Requests tab in Administration Setup. See Processing requests for more information.Showing the Map.
• Creating new customer locations in Schedule - A request is sent to get Latitude/Longitude for the new address. See Creating a new customer or Creating a new location.
• Displaying the map - Each display of the map is a single request. It passes in an array of latof Latitude/long values Longitude values and the API plots those locations on a map. Each time a map is displayed or refreshed is an API request.

• Optimizing the route for a single technician - Google has an additional map option that is the Optimize Route feature available when viewing the map for a single technician. In that case, using this feature makes an additional single request to the Route API.