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- Choose the resource by clicking the Select Resource for Routing drop-down and selecting the technician.
Choose the Google Maps drawing tool that you'd like to use. You can choose between a circle, a polygon, or a square
. The hand icon 
may be used to close the polygon shape, although you can also complete the polygon shape by clicking on the starting point.- Click the starting point on the map.
- Circle - The starting point is the center of the circle. Click again on the map to define the outer edge.
- Polygon - You can click more than one time on the map to draw your shape. Double-click on the final point of the shape.
- Square - The starting point is the top left corner or the bottom right corner, depending on the direction that you move your mouse. Click on the map a second time to determine the outer edge of the shape.
- After defining the shape with the final mouse click, you are prompted to add the unscheduled appointments to the technician's route. Appointments that are already scheduled are not added to the list.
- You can edit the technician's route by dragging the appointments or by using the icons at the top of the route list. See Viewing and optimizing routes.
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The shape that you've created can be edited by clicking and dragging the circles (or handles) that display on each corner and mid-line of the shape. Press the Escape key on your keyboard to select the appointments.
Deleting a shape
You can delete a shape by clicking the eraser 
icon that displays next to the drawing tool.
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See also: