...

You can install and set up MobileTech as described in the Signature MobileTech Installation & Administration Guide. 

You can install MobileTech Server on any Microsoft Windows Server environment. For specific versions, see the Signature System Requirements. MobileTech Server cannot be loaded in a non-Windows Server environment.

Installation Components and Compatibility

...

• Microsoft announced on May 24, 2024, that they are deprecating Bing Maps. Customers using Bing Maps for Enterprise Basic or Free license will no longer be able to use Bing Maps for Enterprise services beyond June 30, 2025. To continue using Mapping in MobileTech, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. (You will need an API key that includes Maps and Routes. You do not need Places.) See Enter the Google Maps API Key.
• As App Stores increase their security requirements, HTTPS (with Trusted SSL Certificates) will soon become required across all device types.  Therefore, we recommend you transition your MobileTech environment to use SSL with a trusted certificate.
• Do not install MobileTech server components on your SQL Server machine. 
• Install MobileTech Administration on the MobileTech web server.
• Verify the eTimeTrack Web Service current release version matches the installed version of Signature. For installation instructions for each component, see the Installation & Administration Guide.
• If your technicians need WiFi, and your company typically turns it off overnight and on weekends, you might want to reconsider this practice to ensure they have the necessary access.

Installation Notes

• Disable any security software before installing MobileTech. Remember to re-enable this once the installation is complete.
• After installing MobileTech

  Insert excerpt
  MT Year 2024 MT Year 2024 nopanel true

  , if you have set up password complexity, you will need to set this up again as the MobileTechAdmin.exe.Config file is overwritten.

• You will need to add the IIS APPPOOL\RescoCloud user to the SQL Server Reporting Services Home Folder permissions page. For instructions on adding the user, see https://docs.microsoft.com/en-us/sql/reporting-services/install-windows/reporting-services-configuration-manager-native-mode?view=sqlallproducts-allversions. You can filter the instructions to your SQL Server version.

• The Job Summary Timesheet report no longer prints automatically when a technician completes a job appointment with billable transactions on the appointment. If your company would like to continue to have this report automatically generated, you can remove the comment lines from Offline HTML: 
  
  Enabling the automatic timesheet generation after completing a job appointment:

  1. In Woodford, select the MobileTech Woodford project and then select Edit from the menu bar.

  2. From the left navigation, select Offline HTML.
  3. Double-click Entity to open.
     Double-click Appointment to open.
  4. Select appointment-form_complete-job.html and then select Edit from the menu bar.
  5. Scroll down to FORM EXECUTIONS.
  6. Locate //,generateTimesheetReport(appointment) //Uncomment line to turn on automatic generation of timesheets.
  7. Remove the preceding //, and succeeding //Uncomment line to turn on automatic generation of timesheets so that the line only displays the following.
     generateTimesheetReport(appointment)
  8. Select Save.
  9. Select Save from the menu bar.
  10. Publish the project.

  
  

...

Bug Fixes

...