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- If you suspend MCC calls for equipment that is a has-components record, the components will not automatically have MCC calls suspended.
- If you suspend MCC calls for equipment that has open service calls, you will receive a warning message. If you select to proceed, the open service calls will remain.
- The Suspend MCC Calls checkbox will be disabled if:
- Equipment is not attached to a maintenance contract.
- Equipment has been removed from a maintenance contract.
- When equipment is out of service:
- The equipment can still be added to a service call.
- Labor loading calculations will still include tasks for the equipment.
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Calls Using Tasks
Service call appointments are not always set to a routine schedule on a maintenance contract. However, you can generate individual service call appointments from service call tasks. Appointments also do not need to be attached to a piece of equipment.
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