Setting Up Schedule Colors

You can set up custom colors that are displayed on the schedule board. Resource colors are displayed on the Map View.

1. In Schedule, select the menu icon and then select Settings.

2. Under Company Options, in the Colors section, you can set up custom colors for the background of the work order on the schedule as well as the small square icon within that service call that indicates a property that you define. See Setting up custom colors below.

   • Status Background Colors
     This is the color of the service call as displayed on the schedule and in the unscheduled list.

   • Service Call Icon Colors
     The service call icon displays within the service call as displayed on the schedule as well as in the unscheduled list. Select one of the following properties to indicate what information your dispatchers need to know at a glance. After choosing the property, a list of options displays related to that property. 

     • Use Service Call Type: Select this option to update the service call type colors that were set up in the Configuration section. See Schedule Configuration for information about setting up icons for the different service call types that will be displayed on the Map View.

     • Use Work Order Problem

     • Use Division

     • Use Service Area

   • Resource Colors
     This is the color of the icons for each technician on the Map View. The default color is bright orange (#ef6b25).
3. Select Save.

Setting up Custom Colors

You have several options available to set the color of the service call status or the service call icon. The color picker automatically displays when you select the field to the label's right. After the color has been set up for the field, select Select.

1. HSL - Enter the hue, saturation, and lightness numbers.
2. RGB - Enter the red, green, and blue numbers.
3. HEX - Enter the six-character code.
4. Color picker - Use the cross-hair to select a color.
5. Saturation - For any of the above methods, you can darken or lighten the color by using the slide bar on the right side.
6. Color sample - Displays the color that will be used.

In the example below, the following color settings have been set: Default background color (fuchsia), Unscheduled background color (purple), Maintenance Contract icon (green).