Create task codes for JSA tasks

You must create task codes that will be assigned to JSA task lists. The task codes define the specific conditions that a technician must validate before starting work on a service call.
For information about recommended naming conventions, see Naming conventions for JSA task list IDs and task codes.

1. In Microsoft Dynamics GP, choose Microsoft Dynamics GP > Tools > Setup > Service Management > Lookup Setup > Tasks > Task Codes. The Task Code Setup window is displayed.
2. Enter a task code and description.
3. You can also set up responses for each task. For information, see Set up responses for JSA tasks.
4. Complete the remaining fields, as necessary, and then choose Save. Repeat these steps for each task code that you need to set up.

Note: Skill levels have no effect on JSA task codes.