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MobileTech Components to Install

To set up and implement MobileTech, you must install these components:

  • MobileTech Server 9.0.75 (includes Resco Woodford v15.1.0.648, Publish Version 15.1)

  • MobileTech 9.0.75.Woodford (included in installation) or MobileTech Inspections 9.0.75.Woodford

  • Resco Mobile CRM 15.1.13 or higher (from device App Store)  

Important Notes

  • As App Stores are increasing their security requirements, HTTPS (with Trusted SSL Certificates) will on become a requirement across all device types.  Therefore, it is our recommendation that you transition your MobileTech environment to use SSL with a trusted certificate.
  • Do not install MobileTech server components on your SQL Server machine. 
  • Install MobileTech Administration on the MobileTech web server.
  • Verify the eTimeTrack Web Service current release version matches the installed version of Signature. For installation instructions for each component, see the Installation & Administration Guide.

Compatibility

To find a complete list of system requirements across all the Signature modules, refer to the Signature System Requirements document found on the Product Download page on Signature Resources. https://portal.key2act.com/customer-portal/downloads.

This table lists the tested and supported compatible versions for MobileTech 9.0.

Software or deviceCompatible versions
Operating systems 
  • Android 11, 12, 13
  • iOS 15, 16
  • Windows 10, 11

Signature version number

If you are upgrading to Signature 18.05b07 or higher, you must upgrade to MobileTech 9.0.

  • Signature 18.04b06

If you are not upgrading to Signature 2018 R7 (18.05b07), and you are only upgrading MobileTech to version 9.0, the following Signature versions are compatible:

  • Signature 18.05b07
  • Signature 2018 R3 (18.00b03)

Incompatibility

  • Flexible Forms is not compatible with Microsoft Windows 11.
  • Servers running Cylance script control. 
  • MobileTech inventory transactions do not support Microsoft Dynamics GP Inventory Lots.

Obtain a Google Maps API Key

If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps) and Geocoding (Places tab). Geocoding is required for setting coordinates.









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