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This section outlines basic system requirements for MobileTech 8.0, although the specific system requirements for your installation depend on which versions of Signature and Microsoft Dynamics GP you are using. The system requirements for your version of Signature and Microsoft Dynamics GP also apply to MobileTech. 

To find a complete list of system requirements across all the Signature modules, refer to the Signature System Requirements document found on the Product Download page on Signature Resources. https://portal.key2act.com/customer-portal/downloads

Component

Requirements

SQL Server

Microsoft SQL Server 2012, 2014, or 2016

Do not install MobileTech server components on your SQL Server machine. Install MobileTech Administration on the MobileTech web server.

Operating system

Microsoft Windows Server 2008 R2 or later

Microsoft SQL Server Reporting Services (SSRS)

Connectivity to the SSRS report server that you use for the Signature modules and Microsoft Dynamics GP is required. Printing reports offline is not currently supported.

You will need to add the IS APPPOOL\RescoCloud user to the SQL Server Reporting Services Home Folder permissions page. For instructions on adding a user specific to your filtered to your SQL Server version, see https://docs.microsoft.com/en-us/sql/reporting-services/install-windows/reporting-services-configuration-manager-native-mode?view=sqlallproducts-allversions. 

Internet Information Services

IIS 7.5 or 8.0

Web Service server

  • 2.8 gigahertz (GHz) or higher processing speed
  • 16 GB available RAM (minimum)
  • Dual core CPU (minimum)
  • 20 GB available hard disk space (recommended)

  • 1 gigabit per second (Gbps) connection speed (recommended)

    Computers that have more than 16 GB of RAM will require more disk space for paging, hibernation, and dump files.


Device communication

  • Wireless (Wi-Fi)
  • Cellular wireless wide area network (WWAN)
Mapping API Key

If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. (You will need an API key that includes Maps and Routes. You do not need Places.)

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