Other System Requirements

This section outlines basic system requirements for MobileTech 8.0, although the specific system requirements for your installation depending on which versions of Signature and Microsoft Dynamics GP you are using. The system requirements for your version of Signature and Microsoft Dynamics GP also apply to MobileTech.

To find a complete list of system requirements across all the Signature modules, refer to the Signature System Requirements document found on the Product Download page on Signature Resources. https://portal.key2act.com/customer-portal/downloads

The following applications may be installed on this server:

Signature MobileTech Administration
Resco Cloud Portal
Signature MobileTech Integration Sync
.NET 4.5.2 Full Framework (will be installed automatically if not already installed)

Component	Requirements
SQL Server	Microsoft SQL Server: 2019 (Enterprise, Standard, or Express), 2017 (Enterprise, Standard, or Express), 2016 (Enterprise or Standard), 2014 (Enterprise or Standard) Do not install MobileTech server components on your SQL Server machine. Install MobileTech Administration on the MobileTech web server.
Operating system	Microsoft Windows Server (Standard or Datacenter Edition): 2019, 2016, 2012, 2012 R2 Windows PowerShell 5.1 or higher
Microsoft SQL Server Reporting Services (SSRS)	Connectivity to the SSRS report server that you use for the Signature modules and Microsoft Dynamics GP is required. Printing reports offline is not currently supported. You will need to add the IIS APPPOOL\RescoCloud user to the SQL Server Reporting Services Home Folder permissions page. For instructions on adding a user specific to your filtered SQL Server version, see https://docs.microsoft.com/en-us/sql/reporting-services/install-windows/reporting-services-configuration-manager-native-mode?view=sqlallproducts-allversions.
Internet Information Services	IIS 7.5 or 8.0
Web Service server	2.8 gigahertz (GHz) or higher processing speed 16 GB available RAM (minimum) Dual-core CPU (minimum) 20 GB available hard disk space (recommended) 1 gigabit per second (Gbps) connection speed (recommended) Computers that have more than 16 GB of RAM will require more disk space for paging, hibernation, and dump files.
Device communication	Wireless (Wi-Fi) Cellular wireless wide area network (WWAN)
Mapping API Key	If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps).