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When adding another Time App company in the same environment (like Production), you will need to complete the following steps.

We recommend that you back up the Schedule and ServiceLibrary folders found at Program Files (x86)\Signature\Schedule.

Modify the Schedule Installation

You will need to run the Schedule Installation process to add the new company to the Schedule Service Library. 

When running the Schedule installer as an administrator, select the Modify option.

 To modify the Schedule installation:

  1. Right-click on the Schedule x.x.xx.exe file and select Run as administrator

  2. If the User Account Control window displays, select Yes to continue with the installation.

  3. Select the Modify option in the window that displays.

  4. The Welcome to the Schedule Setup Wizard displays.

  5. Select Next.

  6. On the SQL Server Settings window, enter your SQL Server System settings:

    • SQL Server

    • Admin SQL User

    • Password

    • GP System Database: The database defaults to DYNAMICS, however, you can change this if you have a different name.

  7. Select Next.

  8. On the Company Select window, mark all companies that you will be using for Time. Make sure to include any previously-installed companies.

  9. At the bottom of this window, the Version field displays the version of Schedule you are installing.

  10. Select Next.

  11. On the Ready to Install window, select Install.

  12. On the Completing the Schedule Setup Wizard window, select Finish.

Configure Server Objects

The Configure Server Objects window is used to create all related Time database objects. This will synchronize the data in the Microsoft Dynamics GP company with the company created in Core. 

  1. Launch Microsoft Dynamics GP and log into the Production company.

  2. Sign in as an administrator. (This user will also need to have sysadmin rights to create the tables and database objects.)

  3. Select Microsoft Dynamics GP > Tools > Setup > TimeTrack > Setup Options.

  4. In the TimeTrack Setup Options window, from the ribbon bar select Additional > TimeTrack Admin.

  5. On the Configure Server Objects tab, select the Process button to create the Time database objects.

Import the FSM Credentials

When your production SQL database has been backed up and restored into a test database within the same production environment, your FSM integration credentials must be re-imported from the credentials.csv file matching the test company.

To re-import the FSM integration credentials to the restored company:

  1. In Microsoft Dynamics GP, go to Microsoft Dynamics GP > Tools > Setup > TimeTrack > Setup Options.

  2. In the TimeTrack Setup Options window, from the ribbon bar select Additional > TimeTrack Admin and then select the Integration Settings tab.

  3. Select Import Credentials and Select the credentials.csv file that you downloaded when setting up the FSM Integration in Building Optimization Broker. See Create FSM Integration Record in the Core Cloud Setup Steps.

    • Serial Number: Provided by Building Optimization Broker.

    • Authorization Code: Provided by Building Optimization Broker. This is the authorization key found in the credentials.csv file. 

      The credentials.csv file may have been manually renamed to the company name.

  4. Update the remaining fields to match the production environment:

  5. Select Save. When successfully connected to Core, the Core company name is displayed in the status bar at the bottom of the window. 

Run a Full Synchronization

To set up and run the TimeTrack Data Sync:

  1. In Signature, go to Microsoft Dynamics GP > Tools > Setup > TimeTrack > Setup Options.

  2. In the TimeTrack Setup Options window, from the ribbon bar select Additional > TimeTrack Data Sync.

  3. Select Full Sync. The full synchronization creates all the new records in Time.

  4. Click anywhere on the data row to open the Process Results window that shows the synced data in JSON (JavaScript Object Notation) format for that synchronization instance. For example, if you updated 14 employee records in the TimeTrack Registered Users window so that the employee records will be used in Time, you may see:

    • Entity: Employee

    • Total Processed Entities: 14

    • Total Failed Entities: 0

  5. Close the window.

Re-Run the Sync2Core Installer

Re-run the Sync2Core installer so the Production company is added to Sync2Core. The Signature Sync2Core Service monitors web socket event notifications coming from WennSoft Core into WennSoft Signature.

To install Sync2Core:

  1. Right-click on the Sync2Core x.x.xx.exe file and select Run as administrator

  2. If the User Account Control window displays, select Yes to continue with the installation.

  3. Select the Modify option in the window that displays.

  4. The Welcome to the Sync2Core Setup Wizard displays.

  5. Select Next.

  6. On the End-User License Agreement window, accept the license agreement and select Next.

  7. On the SQL Server Settings window, enter your SQL Server System settings:

    • SQL Server

    • Admin SQL User

    • Password

    • GP System Database: The database defaults to DYNAMICS, however, you can change this if you have a different name.

  8. Select Next.

  9. On the Company Select window, mark all companies that have Time enabled in Core. If you enable Time for additional companies later, you must run the Sync2Core installation again. When doing so, be sure to mark all companies that have Time enabled, including existing companies that have previously been set up with Sync2Core.

  10. Select Next.

  11. On the Select Installation Folder window, you can accept the default installation location or you can select the Browse button to select a different location.

  12. Select Next.

  13. On the Ready to Install window, select Install.

  14. On the Completing the Sync2Core Setup Wizard window, select Finish.

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