You can use the Time Stamp for Service Call ## window to view the time stamping information. If you are using our optional Service Level Agreements module, the time stamp fields display with a red background for any missed guaranteed times.
- To access the Time Stamp for Service Call ## window, in the Service Appointment window, select the View Service Call Time Stamps
icon. - The Time Stamp window displays the following information:
- Date opened
- Service call date
- User ID
- The actual Stamped Time/Date and the Guaranteed Time/Date for the following timestamp fields:
- Open
- Dispatched
- Received
- Arrived
- Completed