Use these tasks to work with resource information in Schedule. At this time, a resource is a technician.
Dispatchers are associated with a user profile from Service Management that may be associated with a region and/or a branch. The dispatcher will only see the technicians within that region and/or branch.
Marking displayed technicians will update the schedule board with the technicians' appointments as well as the information displayed in the Unscheduled or Unassigned Resources section.