The technicians that are listed in the Resources section depend on the Branch that you have access to.

Filtering Technicians

You have the ability to filter the displayed technicians by selecting Branch, Service Area, and/or Team. When you select any of the filter headings, a drop-down displays with options to select. You can clear any filters by selecting the Clear Filter  icon.

Searching for Technicians

Use the text box below the Name column header to narrow the list of displayed technicians by enter a few letters. As you are typing the list displays any matching technicians.

Adding a Technician to the Schedule Board

Marking the check box to the left of the technician name in the Resource window will update the Schedule Board and the Unscheduled Appointments section with the technicians' appointments. You can select all the displayed technicians by marking the checkbox to the left of the Search box.