You can create warranty transactions that allow you to track warranty replacement items by customer. The standard sales transaction can be modified automatically to use different posting accounts for warranty item reimbursements and replacements than are used for new sales.

You have the options to create:

• A warranty quote that can be transferred to an order warranty transaction or transferred directly to an invoice warranty transaction.
• A warranty order that can be transferred to a warranty invoice. If you have transferred the warranty quote to a warranty order, you can then transfer the warranty order to a warranty invoice.
• A warranty invoice (without needing to create a warranty quote or warranty order).

For information on how to set up warranty transaction invoicing, see Setting up warranty transactions through SOP.