Maintenance contract procedures

The Service Management optional Maintenance Contract module offers control over the timely performance of maintenance services. With this module, you can provide your customers quality service and capitalize on the benefits of that service. Additional maintenance contracts may be established based on historical service calls.

Procedures described in this section include instructions for creating maintenance contracts, maintenance tasking, maintenance service calls, invoices, and master contracts. The Maintenance Contract module is an optional module. For more information, contact Key2Act Sales.