On the appointment window, the Start Date label is displayed but the Start Date field is missing. This may be that the system is not reading the Unschedulable Status list. To fix this, you can access General Settings and save the Unschedulable Status to allow the system to read the list.
- In Schedule, select the menu
icon and then select General Settings. - In Company Options under Schedule Configuration, scroll down to Automatic Status Assignment.
- In the Unschedulable Status list field select the status(es) that should not be able to be scheduled, or select the top blank item if all statuses are schedulable.
- Select Save.