Release Version: 2023 (18.6.8g813) The following new features have been added to Signature: We've updated the ws_ServiceCallInvoice_dsInvoice stored procedure to include a QueryID column to each select list to help determine the part of a procedure that may not be working for a specific invoice. You can now access the Task Schedule for a piece of equipment directly from the Contract Coverage using the new Task Schedule button. See Using the Contract Coverage Window. On the Mobile Purchase Order Edit list, we've added Error Code and Error Message information. See Process MobileTech and Schedule Purchase Orders. The Service Call Lookup by Customer window now includes a column for the purchase order number. For more information, see Viewing Existing Service Calls. Resolution note snippets can now be created with more than one line. This text field is limited to 255 characters. See Setting Up Resolution Note Snippets. We've updated the filters and sub-filters in the Close Job windows. See Closing a Job. In the Project Transaction Level Billing window, voided lines no longer display in the bottom scrolling window.
Release Date: November 2023Service Management
Case # Description SMS-2067 SMS-2147 SMS-2151 SMS-2172 SMS-2173 SMS-2174 When the service or job appointment description exceeds 50 characters, an appointment note is created. The note can be marked as Is Internal so that the note does not appear on any customer reports. The note subject is titled Description. The appointment note can be viewed in as an attached note. See Adding Service Appointments to Calls and Scheduling Job Appointments. SMS-2183 We have removed the Archive Utility from Signature Utilities. It was determined that this may be data damaging when running Check Links after running the Archive Utility. SMS-2335 The Service Call Lookup window performance has been updated to decrease the amount of time before users can select a service call. Job Cost
Case # Description JC-171 When copying additional lines into an SOP order that is assigned to SOP billing, when the user selects Save, they are prompted that the Job Cost code distributions are incorrect. The user will need to go to the Signature SOP Transactions window to add the cost codes on the new lines. JC-383 JC-557 TimeTrack
Case # Description TT-105 We've updated the Exporting TimeTrack Data process so that the commit process is now run before exporting the file. Transactions that had errors and were not committed (and still in table WS10702) are removed from table WS50000. See Exporting TimeTrack Data to a Third-Party Payroll Module.
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