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Upgrading Schedule
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Upgrading Schedule

Owned by Documentation Reviewer
Last updated: Sep 20, 2023

Prior to upgrading Schedule, we recommend that you back up the following tables:


GP System Database

  • K2A_Area
  • K2A_Role – User Roles
  • K2A_RolePermissions – User Roles
  • K2A_Settings – Settings and Configuration
  • K2A_User_Role – User Roles

Company Database

  • K2A_ResourceExtension – Technician Details
  • SV00113 (Vehicles) – Used for Schedule Mapping/Routing

Follow the Upgrade steps, however immediately after step 10 in Install the Schedule Web Service and application, you will need to stop the K2A_ServiceLibrary application pool in the IIS Manager. This is noted in the directions in a highlighted box. Once the upgrade is complete, restart the Schedule Application Pool.