Update Time Zone Data

Use this utility only if you are using the Time Zone feature in Service Management. For more information, see Assigning Time Zones to Records, which includes the conditions under which you can run this utility.

Using the Update Time Zone Data utility, you can update:

1. Branch time zone values with postal code time zone values (only if postal codes are used).
2. Location time zone values with branch time zone values
3. Technician time zone values with branch time zone values
4. Service data (service calls, appointments, and time stamps) time zone values to GMT

5. Appointment views, which will be based on the location/technician combination. 

   If you want to update branch times zones based on postal codes time zone, you must first mark the Use Postal Code Assignment checkbox in the Service Options window.

6. Choose Microsoft Dynamics GP > Tools > Utilities > Service Management > Time Zone Data. 

   You must be logged in as "sa" to run this utility.

7. Mark the appropriate checkboxes for time zone fields you want to update.
8. Choose Update. If the update was successful, a message box appears. When you click OK, the Print Destination window, which allows you to print a reports displaying which records were updated.