Clear Contract Tasks Utility

If you delete an MCC service call and need to re-create it, run this utility to clear the contract tasks so the service call can be re-created.

1. Choose Signature Utilities > File Maintenance Utilities > Service Management > Clear Contract Tasks.
2. Choose to run the utility for all customers or for an individual customer.
3. Use the drop-down lists to choose a month and year in which to clear the tasks.
4. If you are running the utility for an individual customer, complete the remaining fields. Use the lookups in the Customer ID, Location, and Contract Number fields to make your selections.
5. Choose OK to run the utility.