MobileTech Components to Install

To set up and implement MobileTech, you must install these components:

MobileTech Server (includes Resco Woodford v15.2.1.825,
Publish Version 15.1
)
MobileTech .Woodford (included in installation) or MobileTech with Inspections .Woodford
Resco Mobile CRM 15.2.2 or higher (from device App Store)

Important Notes

Microsoft announced on May 24, 2024, that they are deprecating Bing Maps. Customers using Bing Maps for Enterprise Basic or Free license will no longer be able to use Bing Maps for Enterprise services beyond June 30, 2025. To continue using Mapping in MobileTech, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. (You will need an API key that includes Maps and Routes. You do not need Places.) See Enter the Google Maps API Key.
As App Stores are increasing their security requirements, HTTPS (with Trusted SSL Certificates) will soon become a requirement across all device types. Therefore, it is our recommendation that you transition your MobileTech environment to use SSL with a trusted certificate.
Do not install MobileTech server components on your SQL Server machine.
Install MobileTech Administration on the MobileTech web server.
Verify the eTimeTrack Web Service current release version matches the installed version of Signature. For installation instructions for each component, see the Installation & Administration Guide.

Compatibility

To find a complete list of system requirements across all the Signature modules, refer to the System Requirements document.

This table lists the tested and supported compatible versions for MobileTech .

Software or Device

Compatible Versions

Operating Systems

Android 11, 12, 13
iOS 15, 16
Windows 10, 11

Signature Version Number

If you are upgrading to Signature 18.05b07, you must upgrade to MobileTech 9.0. However, if you are only upgrading MobileTech to version 9.0, you can be on any of these compatible Signature versions.

Signature 18.05b07
Signature 18.04b06
Signature 2018 R3 (18.00b03)
WennSoft's mainstream support for Signature 2018 R3 ends on January 10, 2023. See the Lifecycle Support Policy at https://www.wennsoft.com/wsportal for more information.

Incompatibility

Flexible Forms is not compatible with Microsoft Windows 11.
Servers running Cylance script control.
MobileTech inventory transactions do not support Microsoft Dynamics GP Inventory Lots.

Obtain a Google Maps API Key

To use the Mapping feature on any device, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps) and Geocoding (Places tab). Geocoding is required for setting coordinates. See Enter the Google Maps API Key.

Microsoft announced on May 24, 2024, that they are deprecating Bing Maps. Customers using Bing Maps for Enterprise Basic or Free license will no longer be able to use Bing Maps for Enterprise services beyond June 30, 2025.