Use this utility only if you are using the Time Zone feature in Service Management. For more information, see Assigning Time Zones to Records, which includes the conditions under which you can run this utility.

If you want to update branch times zones based on postal codes time zone, you must first mark the Use Postal Code Assignment checkbox in the Service Options window. See Choosing Service Options.

Using the Update Time Zone Data utility, you can update:

Branch time zone values with postal code time zone values (only if postal codes are used).
Location time zone values with branch time zone values
Technician time zone values with branch time zone values
Service data (service calls, appointments, and timestamps) time zone values to GMT
Appointment views, which will be based on the location/technician combination.

You must be logged in as "sa" to update appointment views. All other views may be executed by any member of DYNGRP.

To update time zone data:

Select Microsoft Dynamics GP > Tools > Utilities > Service Management > Time Zone Data.
Mark the appropriate checkboxes for time zone fields you want to update.
Select Update.
If the update was successful, a message box appears.
Select OK to open the Print Destination window to print a report displaying the updated records.