The Service Requests dashboard displays Service Requests for your Service Business. See Creating a Service Request for more information.
On the Service Requests dashboard, In the left panel, you can view a list of Service Requests grouped by creation date.
The information that displays in this view includes:
Client
Requester Email Address
Call Status
Summary
Last Update Date and Time
Call Type icons
Number of Appointments
Call Type Icons
Icon | Description |
|---|---|
 | Energy |
 | Comfort |
 | Mechanical |
 | Maintenance |
 | Controls |
 | Health and Safety |
Accessing Service Requests
To access the Service Requests dashboard:
From the mega navigation, select Services or from the App Drawer, select Service Requests.
In the left navigation, select the Management icon.
On the Service Requests dashboard, you can do the following: