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MobileTech captures error conditions that can sometimes occur during use. These error conditions are captured in a MobileTech Error Log file that can be emailed to your MobileTech application manager or internal support resource. When technicians select Email Log Files in the MobileTech About window, this is the email address that defaults to the device's email client. If the Support Email field is left blank, the technician will need to enter the recipient email.

  1. In MobileTech Administration, select Tools > Launch Resco Cloud Dashboard. 
  2. Enter the Email and Password and select Log in
  3. In the left navigation, select Woodford.
  4. Open the MobileTech Woodford project.
  5. In the left navigation bar, under Design, select Branding.
  6. Enter your company's email address that should receive the log files.
  7. Select Save.


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