Signature System Requirements

To find a complete list of system requirements across all the Signature modules, refer to the Signature System Requirements document found on the Product Download page on Signature Resources. https://portal.key2act.com/customer-portal/downloads

Signature Version Compatibility

• Signature 18.04b06 or higher

• Signature 2018 R3

  Key2Act's mainstream support for Signature 2018 R3 ends on January 10, 2023. See the Signature Lifecycle Support Policy for more information. 
• MobileTech 8.5.57 or higher for XOi Deep Linking
• Building Optimization Broker 1.3 or higher
• Signature Agent 2.4.39 or higher
• Map2BOB 1.1.16 or higher

Device Compatibility

Schedule is not designed to perform on smaller form-factors, like a tablet computer or smartphone.

Incompatibility

WebDav is an optional IIS Feature that is not currently compatible with the Schedule services. 

It is our recommendation not to install WebDav as one of the features installed on IIS as a prerequisite feature for Schedule.  It is an optional feature and not needed for Schedule and could potentially cause problems.

If WebDav is a needed feature for other IIS websites installed (other than Key2Act software), we recommend that WebDav is removed from the Handler Mappings and Modules features for the particular IIS Site that Schedule is installed on.

1. Open the Internet Information Services (IIS) Manager.
2. Navigate the Default Web Site.
3. Double-click to open Handler Mappings.
4. Right-click WebDav and select Remove.
5. Select Default Web Site.
6. Double-click to open Modules.
7. Right-click WebDav and select Remove. 
8. Perform IISRESET from elevated CMD prompt.