Release Version: 2023 (18.6.8g813) The following new features have been added to Signature: You can now access the Task Schedule for a piece of equipment directly from the Contract Coverage using the new Task Schedule button. See Using the Contract Coverage Window. The Service Call Lookup by Customer window now includes a column for the purchase order number. For more information, see Viewing Existing Service Calls. Resolution note snippets can now be created with more than one line. This text field is limited to 255 characters. See Setting Up Resolution Note Snippets.
Release Date: November 2023Service Management
Case # Description SMS-2147 
SMS-2172 SMS-2173 
SMS-2174 When the service or job appointment description exceeds 50 characters, an appointment note is created. The note can be marked as Is Internal so that the note does not appear on any customer reports. The note subject is titled Description. The appointment note can be viewed in as an attached note. See Adding Service Appointments to Calls and Scheduling Job Appointments. Job Cost
Case # Description JC-171 When copying additional lines into an SOP order that is assigned to SOP billing, when the user selects Save, they are prompted that the Job Cost code distributions are incorrect. The user will need to go to the Signature SOP Transactions window to add the cost codes on the new lines. TimeTrack
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