When I launch the Installer, I receive an error that the solution ID is already being used to identify a customization.
You may receive this error if you have a previous version of Excel TimeTrack Client installed. You must uninstall any previous version before you can install the latest version. You may also need to clear the cache where data was stored for the previous version before you can begin the new installation. You can clear the cache in one of the following ways:
- The file mage.exe comes with Visual Studio. Run this executable either by launching the file or by entering the command Mage cc in the VS 2008 command prompt. -OR
Delete the folder *C:\Documents and Settings\\[user login name\]\Local Settings\Apps\2.0{*}.
I have .NET Framework installed, but ASP.NET does not work.
You must have IIS (Internet Information Services) installed before you install .NET Framework. If you install IIS after you install .NET Framework, you must also register the ASP.NET extensions with IIS. You can do this by running the aspnet_regiis executable from:
<windows root directory>\Microsoft.NET\Framework* *<.NET Framework version>\aspnet_regiis -r
- Where <windows root directory> is the directory where Windows is installed (typically C:\windows or C:\winnt)
- Where <.NET Framework version> is the .NET Framework version that you have installed.
If you receive the following error message when importing, make sure that the TimeTrackService virtual directory is set up to use .NET Framework 3.5.
"Server was unable to process request. → INSERT statement conflicted with COLUMN CHECK constraint '....'. The conflict occurred in database '<database name>', table 'WS10702', column "TRXBEGDT". The statement has been terminated."
To check the .NET Framework version that you have installed, open Internet Information Services Manager > expand Web Sites > expand Default Web Site > right-click on the TimeTrackService virtual directory > select Properties > select the ASP.NET tab. Check the ASP.NET version drop-down menu.