1. In Schedule, choose the Menu  icon and then choose General Settings.
2. In Company Options under Schedule Configuration, in the Mapping Options section, choose one of the following:
   • If you do not want to use the mapping feature, mark No Mapping.

   • To use mapping, mark either Google or Bing and then enter your Key. 

     • Google Maps: https://cloud.google.com/maps-platform/pricing/ (You will need an API key that includes Maps and Routes. You do not need Places.)

     • Bing Maps: https://www.microsoft.com/en-us/maps/licensing/options

3. Complete the following setup options:
   • Use Status to Trigger Resource Location Change: If marked, when an appointment status is changed to the specified Status, the location of the technician will update on the map.
   • Break Duration (min): Enter the number of minutes for a technician's break that will be used if you are route planning.
   • Round-up Start Time: Choose the number of minutes to round up to the start time.
   • Icons: You can accept the default icons that display on the map or you can choose different icons at http://fontawesome.io/icons/
4. Choose Save.

  When the Google or Bing APIs are called

• Get Latitude/Longitude option - This process sends 1 request per Service Location address for only those locations that do not yet have latitude/longitude. Once a location has Latitude/Longitude values, Schedule never calls the API again for that location. MobileTech also updates Latitude/Longitude on locations, so a customer who has been using MobileTech may see that some locations already have Latitude/Longitude values. In Schedule, this is the Get Latitude/Longitude option in the Process Requests tab in Administration Setup. See Processing requests for more information. 

• Process Resource Home Locations - The first time this process is run, 1 request per Technician is sent because it is passing in their starting address to get a returned Latitude/Longitude. After that, there is no call to Google or Bing API when they are reset to their starting point. We simply copy the defined Latitude/Longitude into the associated vehicle record. The only time it would run again is to get new Latitude/Longitude for new technicians. This is the Process Resource Home Locations in the Process Requests tab in Administration Setup. See Processing requests for more information.
• Creating new customer locations in Schedule - A request is sent to get Latitude/Longitude for the new address. See Creating a new customer or Creating a new location.
• Displaying the map - Each display of the map is a single request. It passes in an array of Latitude/Longitude values and the API plots those locations on a map. Each time a map is displayed or refreshed is an API request.

• Optimizing the route for a single technician - Google has an additional map option that is the Optimize Route feature available when viewing the map for a single technician. In that case, using this feature makes an additional single request to the Route API.