You can use the Time Stamp for Service Call ## window to view the time stamping information. If you are using our optional Service Level Agreements module, the time stamp fields display with a red background for any missed guaranteed times.
The Time Stamp window displays the following information:
- Date opened
- Service call date
- User ID
- The actual Stamped Time/Date and the Guaranteed Time/Date for the following time stamp fields:
- Open
- Dispatched
- Received
- Arrived
- Completed