Mapping an Existing BOB Contact

Go to Cards > Service Management > Service Manager.
From the Service Manager menu bar, go to Additional > Map2BOB Sites.
On the Location tab, select the ellipsis to the right of the BOB Contact field.
Select Manage Contacts.
In the Client Contacts window, all the ERP Company's Contacts are displayed. If a BOB Contact displays to the left of the ERP Contact, this indicates that the Contact records are linked.
To link an existing BOB Contact, select the ellipsis icon to the right of the ERP Phone Number and then select Manage Contact.