Regardless of which version you are upgrading from, be sure to install the components for the most recent version. You do not need to uninstall or rename the current MobileTech R7.0 files.
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You then set up MobileTech and install MobileTech Client on client devices.
| Warning |
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If your technicians use iOS devices, the technicians will sometimes be notified about MobileTech app updates for their devices. Do not install the client updates on those devices unless you will also be updating the MobileTech Sync Server and MobileTech Administration applications to the compatible versions that are listed in the Readme. We recommend that you clearly communicate this information to your technicians. We also recommend that you turn off automatic downloads of updates on iOS devices. To do this, go to Settings > iTunes & App Store. In the Automatic Downloads section, make sure the Updates option is turned off (the toggle switch should appear gray, not green). Repeat this task on each iOS device. You can view which version of MobileTech is installed on each device. For more information, see View user device information and sync activity. |
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In MobileTech, there is one middle-tier database for each Microsoft Dynamics GP company. The naming convention for the database name is companyname_RESCOXRM. The configuration database is called RESCOXRM_CONFIG. |
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