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Case #Description

SCHED-1387
Ideas Portal

You can now exclude Bill Only Locations can now be excluded from the Customer Hub. We've added two options that you can use. Locations can be marked as Bill Only in the Signature Location window.  (Microsoft Dynamics GP > Cards > Sales > Customers > Location)

  • GloballyWe’ve added an Exclude Bill To Locations within Customer Hub global setting that when marked, excludes locations marked as Bill Only from the Customer Hub for all users of all companies.
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  • Per User: We've added a new Bill Only column to the Customer Hub. Users can set the Bill Only filter to False to hide Bill Only Locations from their view. This option is available if the global setting is not used. The default setting for this column is to show all locations, both Bill Only and non-Bill Only. The new column starts on the far right in the Customer Hub and can be dragged to a different location. Each row shows a read-only marked checkbox if the location is a Bill Only location.
    • Select All (True and False): Displays all locations.
    • True: Displays only Bill Only addresses.
    • False: Displays non-Bill Only addresses. Bill Only addresses are hidden. 
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SCHED-1393

You Icons can now set up the icons to display be displayed for service call types on the Map View in the Configuration section in Schedule Settings.  Icon images and names can be found at https://fontawesome.com/v4/icons/. Enter the name exactly as it is displayed. For example, for a handshake icon, enter handshake-o. The colors for each icon can be set up in the Service Call Icon Colors section. You will need to select Use Service Call Type. 

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SCHED-1394
Ideas Portal

You Colors can now assign a color be assigned to each technician so that their icons display by color on the map. The colors are assigned in Schedule Settings in the Colors section.

In the example below, Alan Flint was assigned a different color. The default color for all employees is bright orange (#ef6b25). You can edit the color by selecting the color field and then either entering the hex code, HSL (hue, saturation, and luminosity), or RBG (red, blue, green) values or you can select a color in the chart. See Setting Up Schedule Colors.

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SCHED-1680
Ideas Portal

We've added the The technician's telephone number has been added to their Resource Detail window that is accessed from the Resources list on the Schedule Board. See Viewing Resource Details.

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SCHED-1704

From the Customer Hub, users can now see notes added at the Customer and Location level in Signature. The notes cannot be added or edited in Schedule. The examples below are for the customer level note. The Location note is added in Signature at the location level. The note is displayed in the Customer Hub on the Location tab.

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In Schedule, the note displays on the Customer tab in the Customer Hub. This note is display-only.

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SCHED-1715

Users ALL service appointments can no longer delete ALL appointments be deleted on a service call in Schedule. A service call must have at least one appointment, which is the same functionality in Signature.

  • In the Related Appointments window, if a user attempts to delete all appointments, a message displays that prevents the user from proceeding. The user is returned to the Related Appointments window where they can select one or more appointments and can then delete the appointments, provided that at least one appointment remains.
  • On the Appointments window:
    • If more than one appointment is assigned to a service call, the Delete button is visible and the appointment can be deleted.
    • If viewing the only appointment for the service call, the Delete button is not visible.

See Delete a Block of Appointments and Viewing/Editing Service Appointment Details.

SCHED-1781
Ideas Portal

Users can now override the The global Show Job Panel setup option from the User Settings tab can now be overridden by a user in their User Profile. See Accessing Your Profile and User Settings

Examples of the user's ability to override:

  • The Job Panel is displayed in Schedule:
    • If the global setting Show Job Panel is marked and the user does not change anything in their User Settings.
    • If the global setting Show Job Panel is not marked and the user marks Show Job Panel in their User Settings.
  • The Job Panel is not displayed in Schedule if the global setting Show Job Panel is marked and the user unmarks Show Job Panel in their User Settings.

The Use Job Panel option is available if you have Signature Job Cost is registered.