Viewing Resource Details

To view the resource details, double-click on the resource name from either the Resources section or the Schedule section.

The Resource Detail window opens. You can view the following information that has been entered in Signature Service Management:

• Resource Type

• Employee ID

• Technician Name

• Primary Skill Level

• Phone

• Technician Team

• Extended Hours

• Refrigerant Certification #

• Time Zone

You can also view if the resource is Inactive and if Allow Double Booking has been turned on.

Tabs along the bottom of the window displays additional information:

• Branches

• Skill Sets

• Shifts

• Service Area

• Inventory Sites