Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Enabling Multi-Factor Authentication for Resco Cloud (On-Prem)

To enable Multi-Factor Authentication (MFA) for Resco Cloud (on-prem), you will need to connect your Resco Cloud to a custom Active Directory Federation Services (ADFS), please follow the steps available at https://docs.resco.net/wiki/Connect_Resco_Cloud_to_custom_ADFS. Enabling MFA is an optional setup and is not required.

Warning

The App Password that is set up by the technician in the Resco Mobile App (MobileTech) for MFA is separate from the technician's user password.  Technicians will need to keep the App Password in a safe location because this password cannot be recovered. 

...

Setting Up an App Password With Google

If your company uses Gmail with 2-Factor Authentication for SMTP, you can set up an App Password through Google.

...