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Case #

Description

MTW-1725,
MTW-2191

Technicians can now view all inspection reports related to an entity including those created by other technicians within a selected date range if an internet connection is available. On the Inspection Reports list, we've added date range selectors and a Refresh  icon. The date range defaults to the filter of the current week and the previous week. The technician can enter a date range and then select the Refresh icon to view all related inspection reports that have been created by any user, not just for the current user. The inspection report list has been updated to include the date the inspection report was created, the user who created the report if an online fetch was performed, and the appointment ID if accessing the reports from the Service Call form.

This applies to the following forms:

  • Additional Work
  • Customer
  • Location
  • Equipment
  • Service Call (including inspections for appointments on the service call) 
MTW-1756

Users can now import a separate Woodford project that has Inspections enabled called MobileTech with Inspections 9-0-xx.woodford. This includes having branch/team entities enabled, Inspections is added to Home and Appointment forms. All Woodford projects are located in the C:\Program Files (x86)\Signature\MobileTech\Admin\Woodford folder. See Import the MobileTech Woodford Project.

MTW-1761

In the MobileTech Inspection Manager web app and Schedule, we now pull the technician's phone number from the K2A_ResourceExtension table, if available. The technician's phone number entered in Schedule (Administration > Resource Options) auto-populates in the Mobile Phone field in the MobileTech Inspection Manager web app (Technicians > select Technician). You will need to Load Data in MobileTech Admin (Tools > Load Data) to update the telephone number in the MobileTech Inspection Manager web app. If you update the technician's phone number in Resco Cloud, this will not update the phone number in Schedule.

K2ADEV-742The inspection report filename is limited to 51 characters (this includes any appended date or timestamp information and the MIME type ‘.pdf’) to match the settings in Signature. If the Inspection Report name exceeds 51 characters, the Inspection Report annotation entity fails with the sync error: String or binary data would be truncated. 
MTW-2190

You now have the option to link an inspection to all service appointments, all job appointments, and/or all equipment assigned to service appointments. This link is used to add an inspection to the appointment completion validation. Validation levels can be REQUIRED or WARNING. With REQUIRED, the inspection is required to complete the appointment. With WARNING, a technician can still complete the appointment without the inspection. Setting this up requires updating the link-appointment.js script in the MobileTech with Inspections Woodford project. You can limit the inspection to specific types of service appointments and/or equipment by adding the schema field name and value. See Inspection Validation During Appointment Validation Check (optional).

Image Modified


Note

Inspection Inspections must be template dependent. To set up template dependency the inspection must use versioning and the dependency level must be set to full. For information on setting up, see Resco's wiki: https://docs.resco.net/wiki/Questionnaire_Designer#Creating_a_new_questionnaire.


MTW-2191From the Equipment form, when viewing the inspection reports for a piece of equipment, all inspection reports will now be available, including those created by other technicians. Previously only the inspection reports for the current and previous week were available.
MTW-2195

Technicians can now select location contacts to send inspection reports to when completing the appointment. The Inspection Report Emails form is accessed just like the Summary report emails form, during the appointment completion process after selecting the checkmark. The inspection report is sent to the selected location contacts, the technician, and to the distribution list as set up in the Inspection Email Options window in MobileTech Admin. See Set Up Email Options for an Inspection Report (optional).

On the Inspection Report Emails form in MobileTech, all inspection reports created for the appointment are listed. The technician can expand the inspection report to view a list of the location contacts and then select the contacts to send the inspection report. Only one report attachment is sent per email. For example, if the technician created two inspection reports and selects the same location contact for each report, the contact will receive separate emails for each inspection report.

As with the automatic sending of the inspection report, in Report Settings, ReportEmailMode must be set to "Selected or entered by Technician" (see Report Settings) and in Inspection Email Options, the specific inspection report must be set up (see Set Up Email Options for an Inspection Report (optional)). 

Note
titleIMPORTANT

The functionality for when the inspection reports are sent has changed. Inspection reports will be sent when the appointment is completed. Previously, the inspection reports were sent when the device was synced.

To disable the technician's ability to select location contacts for the inspection report, but still automatically send the report as set up in the Inspection Email Options window, you can set the Offline HTML variable 'sendInspectionEmailOnCompletion' to false in the entity > locationcontact > reportcontact-list.js.  

JSA (Job Safety Audit) Inspection reports do not display in the Questionnaire Report Emails form as there is already automated logic available. See Set up Report Email Options.

MTW-2252

On the Job Safety Analysis Inspection form, the Technician name now autopopulates in the signature section. Technicians no longer have to manually enter their name.

Note

This feature requires you to re-import the Job Safety Analysis.qbuilder questionnaire file into the Questionnaire Designer. See Enable Job Safety Analysis (optional).


MTW-2277

We've updated the JSA Inspection form to use the Resco Cloud Summer 2022 Release's leaner JSON data storage option. We've also updated the JSA Inspection form to use versioning as Resco has deprecated the non-versioned inspection templates. 

Note

If you were previously using the JSA Inspection form, you will need to reimport the template to utilize the updates.


MTW-1859Additional new features from  Resco Winter 2021 Release

For information including a YouTube demonstration from Resco, please go to https://docs.resco.net/mediawiki/index.php?title=Releases/Winter_2021.

  • Platform
    • Tree view improvements
    • Simpler form rules
    • Pay with Resco (preview)
    • Add multiple records to the associated view
    • Integrations improvements
    • Resco Cloud connector
    • Web triggers for REST API
    • Web triggers for OData
    • Record Type translations support for Salesforce
    • Support for working with marketing campaign members for Salesforce
  • Inspections
    • Buttons and reports
    • Import questions from images/PDF documents. See Import Templates to Resco Inspections (optional) in the MobileTech 9.0 Installation and Administration Guide.

      Note

      You can import up to 200 pages for free. If you need more,  set up an AWS account  and  activate Textract ; you can then enter your Amazon credentials in the Questionnaire Designer. If you will be purchasing a license, you will need  Analyze Document API for pages with tables and forms . The price per analyzed page (for the 1st million pages) is: $0.015 + $0.05 =  $0.065.


    • Questionnaire records are easier to reference
MTW-2120

Additional new features from  Resco's Spring 2022 Release


For information including a YouTube demonstration from Resco, please go to https://docs.resco.net/wiki/Releases/Spring_2022.

  • Inspections
    • Multiselect actions for Questionnaire Designer 
    • Disable automatic reports in Questionnaire Designer
    • Display all images of multi-image question
    • Set up report command using Advanced Report Configuration 

      Note

      If you are currently using the JSA Inspection, you will need to reimport the Inspection template to use the updated Run Report command and the Advanced Report Configuration window. See Resco's Configure Run Report command wiki found at https://docs.resco.net/wiki/Configure_Run_Report_command MTW-2133


    • Create a new record from a lookup question
    • Reuse answers more effectively
    • Disable immediate filtering in Result Viewer 

      Note

      Resco has added an Apply filter changes automatically checkbox to the Resco Cloud Results Viewer. When marked, the filter is immediately applied as you enter characters in the filter section. When unmarked, a Search button displays at the bottom of the filter section that you will need to click in order to apply the filter.  MTW-1838


    • Export with question labels, not IDs
    • Default value for Image/Media question
  • Tagged images on forms
  • Resco Cloud authentication options
  • Woodford command-line interface (CLI)
  • Woodford GitHub integration improvements
  • Debugger port change
MTW-2274

Additional new features from Resco's Summer 2022 Release


For information about the following new Resco Inspection features, see https://docs.resco.net/wiki/Releases/Summer_2022#Inspections.

Inspections

  • Leaner JSON
  • Change group labels using rules
  • Tweaks to the Yes/No question
  • Static image size
  • UI: Switching between groups & group icons
  • Custom commands for Button components
  • Grid layout editor improvements
  • Reorder uploaded images
  • New deprecations
MTW-2358

Additional new features from Resco's Autumn 2022 Release


For information about the following new Resco Inspection features, see https://docs.resco.net/wiki/Releases/Autumn_2022.

Inspections

  • Improved grid layout editor
  • Restrict image/media actions
  • Restrict image/media display size
  • Smart styles for yes/no questions
  • Select language for questionnaire reports
  • Dynamics backend integration improvements

...