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Important upgrade informationDo not install a version of Woodford that is newer than 12.X.Do not install a newer version of Woodford until you are instructed to do so by Key2ActWennSoft. Woodford is a third-party product and you must use a version of Woodford that is compatible with the version of MobileTech you are using. The Publish Version of Woodford is indicated in the Installation Components and Compatibility section. When you launch Woodford, if the "New update is available" message displays, choose select Later. After you install and activate Woodford, we recommend that you set up Woodford so you are not prompted to install a newer version when it is released by Resco. In Woodford, choose select Settings and unmark the Check for updates on startup checkbox. Review the steps below carefully before you install the latest compatible version of Woodford. |
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The first time you log into MobileTech Admin after upgrading, you will be prompted to upgrade the Resco middle-tier databases. After this has been completed, you will be prompted to install database objects. You must do this for each company. If you are not prompted to install database objects, go to Tools > Create MobileTech Objects and choose select Process.
See Set up MobileTech Administration.
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If the MobileTech Readme indicates any SSRS Reports have been updated, you will need to deploy these reports. See the Signature Reports Guide for information on deploying a report.
Step 8: Re-Import Any Updated Inspection Reports/Templates in Resco Cloud
If the readme indicates that any of the Inspections have been updated, you will need to re-import these for any changes to be available.