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Installation Components and Compatibility
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Installation Components and Compatibility

Owned by Documentation Reviewer
Last updated: Dec 07, 2022

MobileTech Components to Install

To set up and implement MobileTech, you must install these components:

  • MobileTech Server 8-6-70 (includes Resco Woodford v14.2.0.141, Publish Version 13.3)

  • MobileTech 8-6-70.Woodford (included in installation)

  • Resco Mobile CRM 14.2.2 or higher (from device App Store)  

Important Notes

  • As App Stores are increasing their security requirements, HTTPS (with Trusted SSL Certificates) will soon become a requirement across all device types.  Therefore, it is our recommendation that you transition your MobileTech environment to use SSL with a trusted certificate.
  • Do not install MobileTech server components on your SQL Server machine. 
  • Install MobileTech Administration on the MobileTech web server.
  • Verify the eTimeTrack Web Service current release version matches the installed version of Signature. For installation instructions for each component, see the Signature MobileTech 8.6 Installation and Administrative Guide.

Compatibility

To find a complete list of system requirements across all the Signature modules, refer to the System Requirements document.

This table lists the tested and supported compatible versions for MobileTech 8.6.

Software or deviceVersions
Operating systems 
  • Android 9.0 (Pie), 10.0, 11.0, 12.0
  • iOS 13, 14, 15
  • Windows 10

Signature version number

IMPORTANT

If you are upgrading to Signature 18.04b06, you must upgrade to MobileTech 8.6. However, if you are only upgrading MobileTech to version 8.6, you can be on any of these compatible Signature versions.

  • Signature 18.04b06
  • Signature 18.03b05
  • Signature 2018 R3 (18.00b03g310)

Incompatibility

  • Flexible Forms is not compatible with Microsoft Windows 11.
  • MobileTech inventory transactions do not support Microsoft Dynamics GP Inventory Lots.

Obtain a Google Maps API Key

If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps) and Geocoding (Places tab). Geocoding is required for setting coordinates.