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You can request service history to view the most recent service calls for the equipment that you're working with.

  1. Choose Service CallsCalls Image Added. 
  2. Select a service call, choose More, and then choose . 
  3. Choose the Equipment tab.
  4. Select an equipment record. 
  5. Choose the History tab, and then choose .
  6. Choose Request History. A list of completed service calls is displayed for the current equipment record. The number of records that are displayed is determined by an administrator during setup.
  7. Select a service call to view the completion date, call type, problem type, employee, resolution, and any notes that are associated with the service call.