You can request service history to view the most recent service calls for the equipment that you're working with.
- Choose Service Calls. Select a service call, choose More, and then choose the Equipment tab.
- Select an equipment record. Choose the History tab, and then choose Request History.A list of completed service calls is displayed for the current equipment record. The number of records that are displayed is determined by an administrator during setup.
- Select a service call to view the completion date, call type, problem type, employee, resolution, and any notes that are associated with the service call.