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  1. Open the equipment list for a customer or a service call:
    • Select Customers. Select a customer and select the Locations tab. Select a location and select the Equipment tab.
    • Select Service Calls. Select a service call, select More, and then select the Equipment tab.
  2. Select the Meter Readings tab, and then select the New icon. 

    After a meter reading is synced, you can update the meter reading throughout the current day. However, you can't change meter readings for previous days.

  3. Enter information in the user-defined fields. For assistance with how to set up or enter information in these fields, contact your system administrator.

  4. Select the Save icon. 

Fields in the Window

FieldDescription

*Equipment

The equipment ID.

*Reading Date

By default, today's date is displayed and can't be changed. You can enter meter readings only for today.

Equipment Reading 1-5

Integer fields.

Equipment Reading 6-15

Numerical to two decimal places.

Equipment Reading 16-18

Use the date controls to select a date.

Equipment Reading 19-20

Currency fields.

Equipment Reading 21-25

Text fields that have a maximum of 30 characters.

*Required field

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