In Schedule, you can view an unscheduled or unassigned appointment quickly on the map.
- In Schedule, in the Unscheduled section, right-click on an unscheduled or unassigned appointment.
Choose View on Map.
View on Map is always available for appointments where the technician ID is currently set to UNASSIGNED and for unscheduled appointments, where the technician ID is assigned, as long as the map is currently open and filtered for routing that same technician ID. Unscheduled appointments are only displayed when the map is filtered to a single technician.
- The Map View window opens with the pop-up window with the appointment details displayed over the icon.