The Service Requests dashboard displays Service Requests for your Service Business. See Creating a Service Request for more information.

On the Service Requests dashboard, In the left panel, you can view a list of Service Requests grouped by creation date.

The information that displays in this view includes:

• Client
• Requester Email Address
• Call Status
• Summary
• Last Update Date and Time
• Call Type icons
• Number of Appointments

Call Type Icons

Icon	Description
	Energy
	Comfort
	Mechanical
	Maintenance
	Controls
	Health and Safety

Accessing Service Requests

To access the Service Requests dashboard:

1. From the mega navigation, select Services or from the App Drawer, select Service Requests.
2. In the left navigation, select the Management icon.
3. On the Service Requests dashboard, you can do the following: