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  1. Select the App Drawer.
  2. Select IoT Hub. 
  3. From the IoT Hub dashboard, on the BAS Agent card, select Manage BAS Agents OR select the BAS Agent icon from the left navigation.
  4. Select the ellipsis icon to the right of the agent name.
  5. Select Ping Agent from the context menu. 
  6. The connection status icon changes to display the agent is being pinged. If you hover over the icon, the status message displays "Pinging agent".
  7. A status message displays indicating if the ping was successful or not.
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