All local and server logs are available in IoT Hub. Even if the Agent has disconnected, the logs will be available. You have the ability to change the Start/End Times and can export the log as a comma-separated values (CSV) spreadsheet.
- Select the App Drawer
- Select IoT Hub.
- From the IoT Hub dashboard, on the BAS Agent card, select Manage BAS Agents OR select the BAS Agent icon from the left navigation.
- Select the ellipsis icon to the right of the agent name.
- Select Manage Agent.
- On the Manage Agent dashboard, on the Agent Actions card, select View Logs.
- On the View Logs page, select a log and the right panel will open detailing the log for that specific day.
| Log Name | Description | Common Uses |
|---|---|---|
| Agent Actions | Communication between the BAS Agent and the Building Optimization Broker cloud infrastructure. | Viewing inventory scan progress for Niagara systems. Verifying updates to the Agent from the Building Optimization Broker UI, for example network configuration changes. |
| Agent Metrics | The on-board metrics for the BAS Agent. | |
| All Logs | Combined log composed of all other logs. | |
| Authorization | Authentication audit for the BAS Agent | |
| BACnet Broker | BACnet communications between the BAS Agent and the Building Optimization Broker. | |
| BACnet Driver | Diagnostic information for the BACnet driver on the BAS Agent. | Viewing inventory scan progress for BACnet systems. Viewing polling data for BACnet systems. |
| Heartbeat | Communication between the BAS Agent and the Building Optimization Broker client. | Verification that the Agent is checking in with the Building Optimization Broker. |
| Niagara Polling | Communication between the BAS Agent and the BAS for Niagara systems. | Verification of polling for Niagara systems. |
| Shadow | BAS Agent shadow interactions. | |
| System | System-level diagnostics on the BAS Agent | Checking for system reboots. |