The following Building Optimization Broker Service Statuses can be set up to have communication automatically sent, require confirmation before sending, and/or alert Technician via SMS.

Service Call Statuses

Status	Description
Complete	The service call has been completed.
Declined	The service request was declined in Schedule.
Error	The service request has an error.
Open	An appointment has been made for the Service Call in Building Optimization Broker.
Requested	The service request is created.

Service Appointment Statuses

Status	Description
Cancelled	The appointment is cancelled.
Complete	The appointment is complete.
Open	The appointment is assigned to the Technician.
Rescheduled	The appointment has been rescheduled.
Scheduled	The appointment is scheduled.
Tech Arrived	The technician has arrived at the Client site.
Tech Dispatched	The technician is on the way to the Client site.
Work Complete	The technician has completed the work.
Work Started	The technician has started the work.