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Resco's Woodford component is a tool that lets you customize and configure MobileTech for your business purposes. 

You must import and activate Woodford, regardless of whether you will customize MobileTech.

Importing the MobileTech project for the first time

We recommend that when you launch Woodford, you log on by using the system administrator credentials you used when you installed MobileTech Administration.

  1. In MobileTech Administration, choose Tools > Launch Woodford. 
  2. Enter the URL, user name, and password to log on to Woodford. 
    The URL must include the server name and port where MobileTech is installed, and the name of the company database (in lowercase letters). Example: http://servername:8888/companydatabase
  3. Choose OK. 
  4. The Registered User window may display. If it does, enter your contact information in the window and choose Register.

  5. If the "New update is available" message is displayed, choose Later. 

    Do not install a new version of Woodford until you are instructed to do so by KEY2ACT. Woodford is a third-party product and you must use a version of Woodford that is compatible with MobileTech 7.5.

  6. Choose Import and browse to the location where the MobileTech.woodford file was saved when you installed MobileTech Administration. For most users, the location of the Woodford file is C:\Program Files (x86)\Signature\MobileTech\Admin\Woodford. The Add Mobile Project window is displayed.
  7. Select MobileTech.woodford and then choose Open.
  8. The Type and Name default in.
  9. Mark the MobileTech check box for the role.
  10. Choose Save. An exclamation point icon displays next to the mobile project to indicate the project has not been published.
  11. Double-click the MobileTech mobile project.
  12. A message may display that the project has been updated, choose OK.
  13. In the Navigation bar at the top, verify that the Publish Version displays 12.0 (default value). To avoid sync issues, do not change this field. 
  14. Choose Publish All.
  15. In the Select Projects window, verify that MobileTech is marked and then select OK.
  16. Unmark the option to be notified when Woodford updates are available. In Woodford, choose Settings and unmark the Check for updates on startup check box.
  17. Click Save.

See Set up Woodford for information on customizing and configuring entities. For information about how to use Woodford to further customize your application, see the Resco Mobile CRM Woodford User Guide.

Sync your device

Sync your device using MobileTech Client. The "Application was updated" message is displayed on the device to indicate that a Woodford project is active.

Importing a new or updated MobileTech Woodford project

Important information for upgrade customers who already use Woodford

Do not install a version of Resco Cloud that is newer than v12.X.X.XXXXX.

If you are using a previous version of MobileTech and you already have Woodford installed, review this information carefully before you install the latest compatible version of Woodford.

Do not install a newer version of Woodford until you are instructed to do so by Key2Act. Woodford is a third-party product and you must use a version of Woodford that is compatible with the version of MobileTech you are using.

When you launch Woodford, if the "New update is available" message is displayed, choose Later.

After you install and activate Woodford, we recommend that you set up Woodford so you are not prompted to install a newer version when it is released by Resco. In Woodford, choose Settings and unmark the Check for updates on startup check box.

Follow these steps to import the new/updated Woodford project file:

  1. Back up and rename the Woodford project
    Back up the Woodford project and rename it (for example, OLD_MobileTech.woodford).

  2. Deactivate the old Woodford project
    Select the project file that you renamed in the previous step and choose Deactivate.

    If you don't deactivate the old Woodford project, you may receive error messages when attempting to import the new Woodford project.
  3. Load the new Woodford project file
    Changes have been made to the application that require a new MobileTech.woodford project file be used.
  4. Reapply customizations after you install
    If you have already made customizations to MobileTech by using Woodford, you must reapply those customizations each time you upgrade MobileTech and the corresponding Woodford project. 
  5. Re-enable any options that were enabled in Woodford
    If you are using Mobile Auditing (UseMobileAuditBackgroundSync=True), please be sure to re-enable the Woodford Auditing settings after importing a new Woodford projects.
  6. Publish the new project file
    Double-click the new MobileTech.woodford project file and choose Publish All.
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